Because Asia is one of our most popular pet transport destinations, we have a dedicated multi-lingual Asian Travel Consultant whom we affectionately call Mr. Asia. Mr. Asia's real name is Michael Yong and he fluently speaks, Mandarin, Cantonese, Taiwanese, Malay, and can converse confidently in most other Asian languages within the ASEAN region. This means he easily communicate with Asian airlines, Asian customs, Asian vets and Asian government officials throughout Asia on your behalf. Nothing gets lost in translation! Which makes booking your pet's travel to Asia a breeze.
One of our most senior consultants, another advantage of working with Mr Asia to get your precious pets from New Zealand to Asia, is his long standing relationships with most of the Asian airlines. He helped establish many of the viable routes available to pets travelling the NZ to Asia routes which helped open up the region to pet transporters from down under. In a nut shell, you get mates rates and discounts that other international pet couriers can not provide.
The biggest and best advantage in using Mr. Asia is Michael's long-standing friendships with Asian customs brokers, airport officials, landing agents and government vets. His ability to ensure your pets wellbeing and safety in transit is built on years and years of experience and trust building on the ground. You can't replicate his in-depth understanding of local processes or first name knowledge of all the head honchos throughout the Asian Pacific and UAE region. Both in NZ and Asia, Michael is regarded as the go-to-guy for all things pet transport related.
Whether you move your dog to Japan, cat to Taipei, kittens to Vietnam, puppies to Vietnam, litter to Thailand, farm dogs to Malaysia or show cats to China, there really is only one man for the job. Michael is supported by our team of logistics, admin, customs brokers and landing agents both here in New Zealand and on the ground in Asia to make sure your pet has happy and safe transport experience. If you are from Asia and returning home with your pet, you can discuss your need in your native tongue - just remember to ask for Mr. Yong! He is waiting for your call on 09 256 0999
When you fly your pet overseas from New Zealand with us, we professionally fit your pet with the correct sized IATA compliant cage or custom-build your travel crate to spec. If you are unable to come to our stock rooms at Auckland Airport with your cats or dogs, we can explain travel cage sizing over the phone and will send IATA measuring diagrams guide you with instructions by email. This week on Facebook and Instagram we started sharing our top 5 tips for travel crate training success with a little help from Rosie the Border Collie.
Step 1: Park your professionally sized & fitted #IATA approved #travelcrates in your living room. You want your pets to be really comfortable with their new #crate in your home before you start introducing play inside. No drama, no stress. Just let the crate become part of the living room furniture. A little curiosity, sniffing around or pawing at the door indicates they are ready to proceed to the next step
Step 2: Start introducing play in and around the crate to get your pet comfortable with the crate. Don't be shy with the treats or praise! Use them to reward exploring behind the door and staying inside with the door open. No need to push your pets to go in and stay in but reluctant pets maybe encouraged by placing a favourite toy or blanket inside, or some dirty clothes from your laundry basket. Familiar comforts and rewards are key here!
Step 3: Closing the door is almost the final stage. By now, your pet's travel #crate is fun and cozy place they sit or sleep in by choice. Your #pet needs to be #calm and comfortable inside the cage when the door closes. This will be their "home away from home" whilst #travelling. If they seem distressed, open the door immediately and let them out - you do not want their #travelcrate to ever be a scary place. If things start to come unstuck at this stage, don't hesitate to give us a call on 09 256 0999
Step 4: This final stage is really only necessary for pets flying long haul, however it never hurts to see your pet's crate training all the way through to completion. If your pet is quite happy inside their travel cage with the door closed, start making it part of your evening routine with bedtime inside the crate with the door closed. You can even start this early in the piece with the door open and don't hesitate to move the crate to your bedroom if that is where they usually sleep. You want your pet to make their crate their home, their safe space and a personal retreat in the same way they will identity their pet bed or favourite chair in the house as theirs.
Smelly socks, used nighties, freshly worn gym gear and underwear are among pets favourite smells and do let them use these items to mark their crate with your smells. You can always remove them later when they are chill with the crate. Heaps of our clients hold onto the crate even after travel and use it as an indoor kennel or pet bed - yep, eventually cats and dogs really grow to love their lovely travel crates! Continued use of the crate well after your international journey will only smooth the way for further adventures together in future.
If you would like an IATA measurement guide, further information about our drug-free crate-training program or need help at any stage of the game, don't hesitate to contact us. We want every pet to fly safe, calm and happy. There are no stupid questions and we love helping travellers with pets - do get in touch with one of our consultants! Did we miss something? Let us know in the comments below!
From the outside, Pet Transport NZ looks like cute puppies and fluffy kittens all day long. And it is! But that doesn't cover the complexity of international pet transport. We are proud to be the official pet transporter for the New Zealand Sheep Dog Trial Association and the Paw Blacks. Both champion dog teams are international title holders. Every year we fly their prize-winning trial dogs with their handlers from New Zealand to Australia for their agility competitions.
We also arrange their return pet transport to NZ. Return pet flights are unique to Pet Transport NZ. We are the only pet courier providing round-trips from New Zealand. This is because pet transport, from any country in the world, is actually pet export. The government of the country the pet is leaving must approve the pet is fit to fly and a local pet transporter must oversee this process. We have agents operating in the UK, Europe, USA, Asia and Australia that allows us to provide return services.
Working dogs like these are highly trained to respond to specific command words. Say the wrong thing to the wrong dog and you might have a pre-flight situation at the airport! For this reason, working dogs must be accompanied by their human handlers at all times. Every vet visit, airline and MPI requires the attendance of the human they are trained to respond to.
Moving dogs to Australia is similar for the NZ Police. These working dogs are also trained for particular command words and need to remain with their handlers at all times. When they travel to Australia for specialised training, we assist with their return trips from New Zealand. Flying guide dogs for the Blind Foundation requires human attendance as well